Operations & Finance Manager

Website Refugee Community Partnership

We are a vibrant constellation of community organizers, advocate


RCP’s Operations & Finance Manager keeps the internal organizational ecosystem running smoothly. Building and maintaining operational and administrative systems, stewarding the flow of financial resources, strengthening finance and internal risk management, the right person for this role can work with non profit budgets, create financial forecasts, interpret operational systems to make system improvements, and help create organization-wide processes. This position is part of the Organizational Synergy Team and reports to the Co-Executive Director, People & Culture.



Finance & Risk Management (40%)

Manage daily finance and accounting operations including account payable and receivable, payroll, credit card system management, and monthly account reconciliation
Manage internal invoice payments and payroll, ensuring all necessary documentation is recorded and submitted
Oversee RCP’s Operations & Finance team, including creating and reviewing policies, budgeting, and conducting regular assessments of financial processes
Serve as primary liaison with accountant to monitor banking and financial activity, and manage bookkeeper
Lead annual audit, annual organizational budget creation and monitoring, and financial reporting to illustrate the financial health of the organization
In partnership with the Program Manager, develop, distribute and monitor program budgets
Train and provide ongoing support to RCP staff on finance procedures and policies
Manage the organization’s revenue, ensuring income is appropriately documented and restricted within Quickbooks and Salesforce, and manage accounts receivable in partnership with the bookkeeper
Participate in Board-related finance meetings and committee work as needed

Operations (50%)

Develop training tools and infrastructure to support staff in utilizing RCP technology platforms and Salesforce Database.
Establish and conduct regular “data audits” to ensure data is up to date and accurate across Salesforce features.
Be the “face of Salesforce” for RCP staff; create opportunities for continuous learning and encourage new feature ideas / suggestions from staff; proactively identify necessary features that would increase efficiency and work with Salesforce Development Consultant to implement
Regularly review data security across RCP’s technology platforms and manage needed password changes, and process updates.
Manage lease agreements, contracts, and vendors, and ensure timely payments and renewals
Manage office needs proactively addressing issues as they arise to ensure a productive and comfortable working environment for staff
Oversee HR administration by supervising Administrative Coordinator


Team and Organizational Responsibilities (10%)
These are organization-wide responsibilities that all staff hold:

Spend 4 hrs/month building relationships with RCP Members through 1:1 support or attending gatherings/events, contributing to strengthening the deep roots with RCP communities
Participate in team efforts to meet program vision, strategy, and planning
Contribute to the positive morale of the team and embody RCP’s cultural values
Provide and receive feedback regularly
Engage in professional development opportunities


Skills Required

Have 2+ years of experience in nonprofit finance, compliance, and/or accounting
Have demonstrated skills in project management, problem analysis, and systems creation
Advanced Excel proficiency
Familiar with Google Worksuite and Quickbooks (or similar financial CRM software)
Highly technology-fluent – able to learn and utilize new technologies quickly and with ease


Desired but not required

Fluent in Spanish and English
Familiar with Salesforce


To succeed in this role, you:

Have lived experience with migration and/or are an active member of a highly diverse community
Are highly organized and persistent. You have an eagle eye for details. You take initiative and think creatively about different routes to use to get to the finish line
Are a tech whiz and love building beautiful systems and workflows
Love data, and building data systems and core processes that help illustrate the impact of RCP’s work
Have excellent judgment. You have a high level of discretion in protecting confidential and sensitive information
Emotionally intelligent and self-aware. You have a regular practice of self-reflection in service to your personal growth
Are a clear communicator. You are able to clearly communicate work boundaries, expectations, and deliverables, and can give and receive feedback regularly and openly
Enjoy scrappy teams. You’re excited by both the opportunities and the challenges of being the second hire for an operations team in an early-stage nonprofit.
Highly adaptable. Able to pivot with changing priorities and managing competing deadlines
Able to attend ~1-2 Board meetings/year which occur during evening hours
Have reliable transportation
You are committed to our mission and our Guiding North Stars








This is a full-time, 40-hr/week position with a salary range of $47,500-$67,500, commensurate with experience.



Excellent employer-paid health insurance with voluntary dental, vision, and spouse/children/family coverage + HRA account with monthly employer contribution
14 paid holidays per year
5 weeks of Seasonal Rest/year + Open PTO (also known as Unlimited PTO), which covers sick leave, vacation, bereavement leave, menstrual leave, mental and emotional recovery days, etc.
Language Equity Pay for multilingual staff who speak languages other than English for their work responsibilities
Paid Parental Leave
Professional development budget
Sabbatical after 5 years of full-time employment
Flexible working environment, with opportunity for hybrid in-person/remote work after strong performance during initial 3 month period
Being a part of a team that cares greatly about each other’s mental and emotional health, encouraging each other to take breaks and time away to recharge.




This position works out of the RCP office, located in Carrboro, NC. Hybrid remote + in-office work possible after successful completion of 90 day review period with strong performance.

Recruitment Process & Timeline


We will begin scheduling interviews November 6, 2023. Start date is January 8, 2023, though we are open to an earlier start date for the right person.


Our hiring process involves:

Applicants who meet the criteria will be scheduled for a short initial interview via Zoom
Applicants who advance in the process will be scheduled for a second round of interviews with our hiring committee.
Those who proceed to the second round will be asked for 3 work references.


To Apply


To apply, submit the following to finance@rcpteam.org with “Ops & Finance Manager” in the subject line:


Your resume
A thoughtful letter that addresses:
Why are you interested in joining RCP and working with refugee and migrant communities?
What is your previous experience in operations and finance management, and how have you contributed to the success of previous organizations in these areas?


We believe that communities most impacted by displacement must be centered in the work we do, therefore people with lived refugee or migrant experience are strongly encouraged to apply. Equal employment opportunity and having a diverse staff are fundamental principles at RCP, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.

To apply for this job email your details to katherine@rcpteam.org