Resident Advocate

Website IFCforSS IFC

Confronting Poverty, Building Community

Position: Resident Advocate
Program: Community House
Reports to: Shelter Program Managers
Status: Casual part-time, as-needed
Compensation: $15.40 per hour

Seeking energetic, reliable self-starter for substitute Resident Advocate position for IFC’s shelters for people experiencing homelessness in Chapel Hill-Carrboro: Community House for men and HomeStart for women and families. IFC values and expects dignified, equitable, anti-racist, healing-centered interactions with all members and shelter residents, volunteers, and staff. We use a low barrier, harm-reduction, housing-focused approach.


  • Must be responsible and organized with good interpersonal, communication, and computer skills
  • Responsibilities can be demanding and include: empowering residents, assisting residents in finding permanent housing, managing crisis situations as they arise, coaching residents on community living expectations, facilitating conflict resolution, maintaining a safe and clean environment (e.g. monitoring daily chores and pitching in as needed), supervising volunteers, planning and preparing meals using safe food prep techniques, processing donations, record-keeping, and providing transportation occasionally using agency vehicles
  • Must attend weekly staff meetings, periodic agency meetings, and trainings as scheduled
  • Work hours will vary each week, but typically will range between 6 and 20 hours per week. Some hours will be scheduled ahead of time and some will be fill-in on short notice. Must be flexible in availability to work
    weekdays, evenings, weekends, and most importantly, on short notice and on holidays
  • Position is considered Essential Staff during emergencies, including inclement weather


  • Prefer candidates with experience working in a shelter setting or in Social Work or Peer Support
  • Ability and desire to work with people of different backgrounds and personality types
  • Must have understanding of root causes of homelessness and poverty
  • Candidates with valid drivers’ license and good driving record will be prioritized
  • Experience cooking for large groups of people with knowledge of kitchen safety procedures
  • Excellent organizational and interpersonal skills, including verbal, written and computer communication skills

Work Environment:

  • IFC is a social justice organization focused on creating a community of care and liberation
  • Position works in IFC shelters on an as-needed basis; shift times vary, depending on need
  • Position is considered Essential Staff in emergencies and during inclement weather
  • May be required to lift and carry items up to 30 pounds
  • Must be able to respond immediately to crises that arise
  • Must be able to work in a hectic, high-demand environment with occasional conflicts and crises

Please email resume, cover letter, and references to Position open until filled. IFC is an equal opportunity employer and strongly encourages applications from people with lived experience of poverty and/or homelessness, people of color, LGBTQ applicants, and people with disabilities.

To apply for this job email your details to